Festival of football kit
On the 13th of March I had purchased the Festival of Football Away kit for 40,000 Coins. Upon reading the objective it stated “ Equip the Festival of Football Kit and complete the objectives to earn additional SP. “ Upon doing so, With the away kit equipped, I noticed no progress to the objective had been added and as a result no SP gained. I Created a ticket and reported this bug to an agent through the chat who assured me the Game team had been notified about this issue and it would be rectified soon.
This description had then changed to “Equip the Festival of Football Home Kit and complete the objectives to earn additional SP.” Within the recent update to the game, This slight change meant that the away kit could not be used and as a result I had wasted not only my coins but my time acquiring said coins. As I scroll through the forum I see there are other players affected by this and so I ask will there be any compensation for said affected players or a refund of coins for a clear mistake made by EA.
Thank you.