1 year ago
FIFA Points over EA APP
Hi yesterday i bought 18500 fifa points over the EA App on my Notebook for my ps5 fc25 Account. I got the Order and paymemt confirmation from EA, But the i didnt received any fifa points on my ps5...
Hi,
Thanks for the information. That is really sad for me.. I thought when the accounts are connected, that the Fifa points will be automatically connected to my play account.
Unfortunately the option to contact the chat wont solve the problem. The chat starts to talking to me. After i sent them all informations, i receive the message that they are checking my issue and come back to me in 4 Minutes. After that message a new chat starts from new "hey my name is... can you tell me your name?"
Is there any other possibility to contact EA except Chat?
Thanks!
best regards
Human
@Rabbanostra You can contact EA Help Support via Chat or Email.
Chat support would be the quickest way to get assistance, as the email might take a bit longer to respond.