Solved
future stars evo OBJECTIVE 1
Hello, this promo came about a week and a half ago and there was an objective to get 8/15 playstyles and the group reward was a play style plus pick. I did all sub-objectives but didn't claim the group reward manually .When the obj expired( which I believe shouldn't as people have lives outside this game) it wasn't automatically put into my account and I have the 8/15 playstyles but not the group reward which is the PS+ play pick. and because of this I cannot complete the evo
If you are sure you completed the objective and still haven't received it, then try approaching EA help - https://help.ea.com/en/help/faq/using-ea-help/
They usually deals with missing items.
