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Baston80053's avatar
Baston80053
Rising Newcomer
10 months ago

Game Freezes and kicks me out before I even get to play

This has been happening to me for weeks now, I have contacted support and ofc, no response. I am reaching out to the community because maybe other people are experiencing the problem. The game works ...
champions
draft
friendlies
matches
rivals
squad battles
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

What platform are you playing on? Also, can you switch to a wired connection or is your router too far away?

Fordy9999's avatar
Fordy9999
Rising Novice
10 months ago

I’m using a ps5 and am using a wired connection (have also tried wireless), this isn’t a WiFi issue as it’s happening to many other people (please see other threads) this is a EA server issue or a recent update issue. 
I’ve never had this problem before it’s only started in these last few days. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Have you tried creating a new lineup and using that one instead?

    • Fordy9999's avatar
      Fordy9999
      Rising Novice
      10 months ago

      Hi, 

      Yes I’ve tried this. I’m sorry I really don’t want or waste your time here but I’ve done everything, this isn’t an issue my end this is a server issue or a EA issue - is there anything you can do your end instead of just suggesting small in game changes e.g (changing my stadium..). 

      Thanks,

      • Fordy9999's avatar
        Fordy9999
        Rising Novice
        10 months ago

        It’s now not even allowing me into Ultimate Team, see image below: 

         

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