Hi,
Yes I’ve tried this. I’m sorry I really don’t want or waste your time here but I’ve done everything, this isn’t an issue my end this is a server issue or a EA issue - is there anything you can do your end instead of just suggesting small in game changes e.g (changing my stadium..).
Thanks,
It’s now not even allowing me into Ultimate Team, see image below:
Community ManagerAs a test, try changing your connection to a mobile hotspot. Let's see if that connects.
Also, I assume you went through these power cycling steps?
Ok so I’ve tried the hotspot and the game seemed to run fine through that. I’ve done the above instructions and reconnected through both Ian cable and jsut through WiFi and the problem is happening again - must be my WiFi box or IP?
any idea now?
Community ManagerSince you're able to connect fine on a totally different connection, that means it's an issue with your ISP or equipment. It would be best to contact your ISP to see if they can help.
