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QUITA_PATINHO56's avatar
QUITA_PATINHO56
New Novice
4 days ago
Solved

HELP

I bought fc25 points from playstation store cuz it was not available in game store

so when I opened the game it dose not show up

pleas someone tell how can I solve this issue?

  • EA_QueenBee's avatar
    EA_QueenBee
    4 days ago

    That 1 means that the points haven't been transferred yet. I'd wait the 24 hours to see if they transfer by themselves, but if you still don't have them by then, you'll need to reach out to PlayStation support for help.

5 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Sometimes it can take up to 24 hours for the points to show up on your account. But just to check: if you go to your Services screen and check the purchase there (Settings Users And Accounts > Payment and Subscriptions > Games and apps services > GAME), does it say 1 next to Remaining?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 days ago

    That 1 means that the points haven't been transferred yet. I'd wait the 24 hours to see if they transfer by themselves, but if you still don't have them by then, you'll need to reach out to PlayStation support for help.

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