Forum Discussion

Mustzxy's avatar
Mustzxy
New Novice
11 days ago
Solved

Missing pre order rewards

Hello EA Support,

I pre-ordered the Ultimate Edition of EA SPORTS FC 26 before August 26, 2025 via [e.g. EA App / PlayStation Store / Xbox Store].

According to the official info, I should have received:

  • A 93+ Icon Player Pick (in FC 25 UT)
  • A 99 Shooting Evolution item (in FC 25 UT)

However, after logging into FC 25 Ultimate Team, playing matches, and restarting the game multiple times, I have not received any of these rewards.

  • EA_Pulsar's avatar
    EA_Pulsar
    11 days ago

    Thanks for pre-ordering the game. Please note that pre-order Rewards for FC 25 will not be immediately accessible, they will be delivered in the coming days.

15 Replies

  • Rishyboy1264K's avatar
    Rishyboy1264K
    Seasoned Newcomer
    11 days ago

    Yeah the exact same thing happened to me but idk if it comes quickly or in a bit, probably wait for an hour or something and maybe it’ll show up

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Thanks for pre-ordering the game. Please note that pre-order Rewards for FC 25 will not be immediately accessible, they will be delivered in the coming days.

  • gargar85's avatar
    gargar85
    Rising Traveler
    10 days ago

    Yesterday i pre-order Fc 26 UT edition, today they gave me the 93+ icon pick, but not the 99 shothing evo. 

    Where on earth to claim it?

  • agrowe1's avatar
    agrowe1
    Rising Newcomer
    10 days ago

    Same question for me too, I didn’t get it either 

  • _K1RA643_'s avatar
    _K1RA643_
    Rising Novice
    8 days ago

    I was gifted FC 26 ultimate edition on steam. I have FC 25 through my ea app. They are linked. Will i still get the rewards for FC 25?

  • kovm14's avatar
    kovm14
    New Novice
    5 days ago

    I pre ordered and received the content but when I went to use it the game crashed or bugged and deleted the evolution for me, how can I get in contact with someone?

  • kovm14's avatar
    kovm14
    New Novice
    5 days ago

    All the advisors keep saying is to post here

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