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Mustzxy
New Novice
11 days ago
Solved

Missing pre order rewards

Hello EA Support,

I pre-ordered the Ultimate Edition of EA SPORTS FC 26 before August 26, 2025 via [e.g. EA App / PlayStation Store / Xbox Store].

According to the official info, I should have received:

  • A 93+ Icon Player Pick (in FC 25 UT)
  • A 99 Shooting Evolution item (in FC 25 UT)

However, after logging into FC 25 Ultimate Team, playing matches, and restarting the game multiple times, I have not received any of these rewards.

  • Thanks for pre-ordering the game. Please note that pre-order Rewards for FC 25 will not be immediately accessible, they will be delivered in the coming days.

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