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AkaDovakiin's avatar
AkaDovakiin
Seasoned Newcomer
3 months ago

I can't start a case in EA HELP

I can't start a case in EA HELP, because i use the email address with @126.com? I even can't change my account's email address into another one. Is there any solution😂
Sasha9018's avatar
Sasha9018
Newcomer
2 months ago

I got same issue case is not getting register and help chat not opening

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
2 months ago

Please try to open a chat through a different browser or from a different device.

If that still doesn't give you the chat pop-up, please try contacting support as a guest, so without being logged in.

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