Forum Discussion
Hey everyone,
If you haven't received this additional content yet, please check your platform's order history to ensure your order went through, and double-check that you are searching for this content on the same account and platform you made the preorder on.
You can't transfer or share this additional content between different accounts or platforms.
Additionally, you must log in to the game to claim the additional content in FC 25 following your preorder.
Please refer to the instructions and requirements to redeem the content here. After completing the steps, let us know if you unlock these additional rewards!
I’ve followed the steps it doesn’t work
- EA_Claus4 months ago
Community Manager
Hey MadRob18,
What platform did you preorder FC 26 on? The additional content in FC 25 might not be available on your platform.
For instance, the offer for Nintendo Switch and Nintendo Switch 2 versions of FC 26 does not include the EA SPORTS FC 25 Content.
- s_moataz934 months agoSeasoned Newcomer
I still have the issue on ps5
- EA_Claus4 months ago
Community Manager
Hey s_moataz93,
So you preordered FC 26 on your PS5. Are you also playing FC 25 on the same PSN ID that placed the preorder? You need to log in to FC 25 using the same PSN ID that placed the preorder to unlock these rewards.
Are you sharing access to the game from a different PSN ID on your console by any chance?
Did you check the order history and confirm that the preorder went through? If you placed your preorder recently, it might take some time to process.
Let us know!
- MadRob184 months agoSeasoned Novice
So why is every other platform having pre orders for ea fc 25, are you treating us Nintendo class lower class, it feels your treating us differently/discriminating us Nintendo users
- s_moataz934 months agoSeasoned Newcomer
Same.. still not working