Day 6 Please help FC 25 Pre-order
I preordered FC 26 Ultimate Edition on Steam 6 days ago. My EA and Steam accounts are linked. Last night, the packs appeared and the 1600 fc points. But when I try to open the Packs, it says "Pack Not Available, Please try to open/preview another pack." Then the packs disappear. Every time I reload the Ultimate Team web app, they show up, and the same thing happens. Same as the actual game. I have created two cases with EA support, and neither case can be opened. Can someone at EA please help?
Wrong "Coin Distribution Bann"
Hello EA Support Team, I'm writing here out of frustration and disappointment after exhausting all official appeal options regarding my banned FC 25 account (EA ID: PRIMEspidey1). My account has been permanently suspended for allegedly being involved in coin distribution. I have sent multiple appeals and all I’ve received are automatic responses with no specific evidence, no timestamps, no details – just a blanket accusation. In your last E-Mail i got sent that i wont get any more answers to my cases. This is such unfair. I want to make it very clear: I have NEVER bought or sold coins. I play the game fairly, and I’m passionate about trading within the FUT market – but always within the rules. I was trading WEURO cards and gambling on the teams i bought to win the game. I made some provit (500k) but also lost many coins because SWEDEN lost the game. Thats why i sold all Sweden cards very cheap. Maybe a Bot thought i sold my coins, what i didnt. If I’ve made any mistake, it’s without any bad intention or knowledge of wrongdoing. I’m willing to adjust my gameplay if needed, but I’ve been given no real chance to defend myself. I find it extremely unfair to permanently ban a player without providing actual proof of wrongdoing. I’m not asking for special treatment – just for someone to actually review my case and explain clearly what I supposedly did wrong, when, and why it violates the Terms of Service. Also in the Terms of Rules is said that a Player wont get banned for such a small thing. I have spent both time and money in this game and community. I believe that at least a human review is warranted before making such a harsh decision permanent. Also its Futties time which is the best time of the year and i am not even being able to do any SBCs or open some Packs. Please, if any EA moderator or community manager can escalate this or provide more insight, I would truly appreciate it. Thank you for your time.Pre order packs disappeared when clicking
After 5 days I finally got the packs that had the evo and the icon. When clicking the pack it then said “pack not available” and disappeared. All 3 packs disappeared. That was on my pc FC 25 version of the game. Then on the web app the same thing. But eveytime I reload the page they show up but can use them. This is absolutely ridiculous and honestly hilarious at this point. like I really enjoy FC 25 and wanna play FC 26. But this is my first FC game and I can’t believe the experience I’ve been having with preordering a $90 game.
I previously bought ea fc 25 for Nintendo switch
here’s my story so about a year ago I pre-ordered FC 25 on Nintendo switch and just about a month ago I bought a switch 2 but even though it’s been four days, I have not received my icon player pic or my evolution yet so I’m wondering if you buy the switch to a copy AFC 26 matter towards the icon player pick or the evolution
