Forum Discussion
s_moataz93
4 months agoSeasoned Newcomer
I still have the issue on ps5
EA_Claus
Community Manager
4 months agoHey s_moataz93,
So you preordered FC 26 on your PS5. Are you also playing FC 25 on the same PSN ID that placed the preorder? You need to log in to FC 25 using the same PSN ID that placed the preorder to unlock these rewards.
Are you sharing access to the game from a different PSN ID on your console by any chance?
Did you check the order history and confirm that the preorder went through? If you placed your preorder recently, it might take some time to process.
Let us know!