Community ManagerHey kurghinyannn,
I moved your messages into this other thread, where other players also reported not receiving their FC 25 additional content from the preorder.
Please refer to your Steam order history to check if you preordered the game in time, by August 26, 2025, at 9:00pm PT.
If something went wrong with the preorder, it might explain why you haven't received the additional content in the game. We don't have visibility into your EA or Steam order history to check for you.
Please also check for any additional downloads required for FC 25 or FC 26 by following this guide. Then, log into Ultimate Team, log into Clubs, and create a Career Mode save while connected to EA servers. This should redeem the content in FC 25 as detailed in the disclaimer here.
Let us know if you receive the additional content in FC 25 afterward.
Hi i have tried all these steps (and confirmed my pre order went through vis the order history on psn) and still no luck🥲 anything else i can try?
