Forum Discussion
realwarrior619
4 months agoRising Newcomer
HeyEA_Claus any help for me its been about 17 days since i preordered (same account as the one connected to ea however different regions) tried all the steps yet no sign of preorder bonuses showing up on fc25
EA_Claus
Community Manager
4 months agoHey realwarrior619,
I can share our guide to updating your EA account details, including the regional settings, to match your platform account region and geographic location.
If that doesn't work and you pre-ordered on PlayStation or Xbox, please get in touch with the PSN or Xbox support team to have a closer look at the platform account's regional settings and check if there were any other problems with the pre-order due to the region mismatch.
I appreciate your patience with this!