You say your game I don’t work for ea. Thats a shame though that’s what isps do. Like I said the thread where people had to have hundreds call in before virgin media would fix it. They try to pass the blame. But yeah you don’t have to blame everyone it’s only your ISPs fault not everyone else’s. They shouldn’t pass the blame.
Also glad ea overturned your ban. That’s why I say if it’s EAs fault they will fix the ban or server whatever. Ea won’t tell you if they banned the user or not it’s for security reasons. So he might of received a warning or ban and you wouldn’t know about it.