Forum Discussion
Hey, FC fans.
Thank you for reaching out. To cover the basics first, if you're experiencing connectivity issues we recommend attempting these steps below.
https://help.ea.com/en/help/faq/problems-playing-online/
If you are PlayStation or Xbox we recommend completing a full power cycle in addition to power cycling your router.
If these steps above do not help please provide this information below:
- Platform you play on
- Specific error message
- What mode(s) are you unable to connect to
- 2 years ago
Hello!
I play on PS4 plataform and game was bought in PS Store.
I am not able to play UT nor any online feature such as rush, friendlies, etc
Please, we require a solution, since 20/09 we are dealing with a game that we are not able to play.
Thank you!
- Bubtyh2 years agoSeasoned Newcomer
The steps above have not solved the issue. I am on Xbox series s, the error message is “connecting to ultimate team is not possible at the moment. You will now be returned to the main menu” and on the web app the error message is “We’re currently having trouble with login services. While we work in it, you can try to log in from your Console or PC to get the full Football Ultimate Team experience” The only mode I am unable to connect to is ultimate team, Earlier I played a game of pro clubs without issue. Thank you 🙂
- 2 years ago
Are you able to play Rush Mode with your EA ID, when I try it, not only I am not abre to play online, my ID is not show and gameplay shows "player 1'
This is imposible, really frustrating
- 2 years ago
Hello EA. I play on Plasytation 5, and the steps above haven't worked one bit. The message I get it 'Connecting to ultimate team is not possible at the moment. Returning to menu.' This only happens with ultimate team and sometimes the season pass says isn't available for me to even view. Please fix this as I paid 90 pound or so for this. Thanks, 🙂
- 2 years ago
Sorry to ask, but continuing my statement above, How are you going to fix this problem? Will it be an update of some sorts? Sorry for being too big of a bother but I would really like to play ea fc 25 ultimate team. Thanks.
- EA_Blueberry2 years ago
Community Admin
Hey, FC fans.
Are you all able to login to the web or companion app and delete the squad files you have set up, then try re-entering on the console?- GeneralBizzle2 years agoNew Rookie
I have logged in on the web app and phone app and deleted all squads and created new ones and it doesn't work.
Sometimes it can take several attempts to log in and when it does what ever you try to do it shows the error connecting message.
- 2 years ago
Hi,
I’ve tried the different steps and still doesn’t work. I’m unable to login to the app also.
answers to your questions:
ps5
error code 108255-1
can not load ultimate team.
what to do?