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halons96's avatar
halons96
2 years ago

It's not possible to Connect to ultimate team. Now you will get back to main meu

I'm connected to EA servers on PS4 with the Ultimate Edition purchased. I'm on the main menu but can access ultimate team as a message says its not possible to connect to Ultimate Team, and takes you...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
2 years ago

Hey, FC fans.

Thank you for reaching out. To cover the basics first, if you're experiencing connectivity issues we recommend attempting these steps below. 

https://help.ea.com/en/help/faq/problems-playing-online/

If you are PlayStation or Xbox we recommend completing a full power cycle in addition to power cycling your router. 

If these steps above do not help please provide this information below:

  • Platform you play on
  • Specific error message
  • What mode(s) are you unable to connect to
oscrackcito30's avatar
oscrackcito30
2 years ago

Hello!

I play on PS4 plataform and game was bought in PS Store.

I am not able to play UT nor any online feature  such as rush, friendlies, etc 

Please, we require a solution, since 20/09 we are dealing with a game that we are not able to play.

Thank you!

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