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halons96's avatar
halons96
1 year ago

It's not possible to Connect to ultimate team. Now you will get back to main meu

I'm connected to EA servers on PS4 with the Ultimate Edition purchased. I'm on the main menu but can access ultimate team as a message says its not possible to connect to Ultimate Team, and takes you...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
1 year ago

Hey, FC fans.

Thank you for reaching out. To cover the basics first, if you're experiencing connectivity issues we recommend attempting these steps below. 

https://help.ea.com/en/help/faq/problems-playing-online/

If you are PlayStation or Xbox we recommend completing a full power cycle in addition to power cycling your router. 

If these steps above do not help please provide this information below:

  • Platform you play on
  • Specific error message
  • What mode(s) are you unable to connect to
letsallfly's avatar
letsallfly
1 year ago

Hello EA. I play on Plasytation 5, and the steps above haven't worked one bit. The message I get it 'Connecting to ultimate team is not possible at the moment. Returning to menu.' This only happens with ultimate team and sometimes the season pass says isn't available for me to even view. Please fix this as I paid 90 pound or so for this. Thanks, 🙂

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