Community AdminHey, FC fans.
Thank you for reaching out. To cover the basics first, if you're experiencing connectivity issues we recommend attempting these steps below.
https://help.ea.com/en/help/faq/problems-playing-online/
If you are PlayStation or Xbox we recommend completing a full power cycle in addition to power cycling your router.
If these steps above do not help please provide this information below:
Sorry to ask, but continuing my statement above, How are you going to fix this problem? Will it be an update of some sorts? Sorry for being too big of a bother but I would really like to play ea fc 25 ultimate team. Thanks.
Community AdminHey, FC fans.
Are you all able to login to the web or companion app and delete the squad files you have set up, then try re-entering on the console?
I have logged in on the web app and phone app and deleted all squads and created new ones and it doesn't work.
Sometimes it can take several attempts to log in and when it does what ever you try to do it shows the error connecting message.
I tried that but it still says Connecting to ultimate team is not possible at the moment. Returning to menu. Please help. Thanks.
Hi there,
I cannot login to the EAFC 25 companion app either. It states I need to logout of my console ultimate team and that turning off the power will not log me out.
I try to enter ultimate team on my PS5 and it crashes the mode every time. I have reset my console, cleared cache, went into safe mode to no avail.
Not sure what else to do.
Thank you
