It's not possible to Connect to ultimate team. Now you will get back to main meu

Ever since this morning i have been trying to load up ultimate team on EAFC 25. Every single time i try this, the game loads a blank screen and kicks me back to the xbox series s home menu. I have tried resetting the xbox several times, uninstalling and reinstalling the game and nothing has worked. As advised by the ea technical support, i also tried several troubleshooting guides which all have not helped, neither has microsoft support.