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halons96's avatar
halons96
11 months ago

It's not possible to Connect to ultimate team. Now you will get back to main meu

I'm connected to EA servers on PS4 with the Ultimate Edition purchased. I'm on the main menu but can access ultimate team as a message says its not possible to connect to Ultimate Team, and takes you...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
10 months ago

Hey, FC fans.

Thank you for reaching out. To cover the basics first, if you're experiencing connectivity issues we recommend attempting these steps below. 

https://help.ea.com/en/help/faq/problems-playing-online/

If you are PlayStation or Xbox we recommend completing a full power cycle in addition to power cycling your router. 

If these steps above do not help please provide this information below:

  • Platform you play on
  • Specific error message
  • What mode(s) are you unable to connect to
prcarna's avatar
prcarna
10 months ago

Hi,

I’ve tried the different steps and still doesn’t work. I’m unable to login to the app also.

answers to your questions:

ps5

error code 108255-1

can not load ultimate team. 


what to do? 

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