Forum Discussion

oriasulin1212's avatar
2 years ago
Solved

Losing connection after finishing a game

After every singel game mode im playing im losing connection once the game is concluded and after I reconnect to UT i get a DNF message

  • EA_Hux's avatar
    EA_Hux
    2 years ago

    Accepted as resolution for visibility purposes



    Hello everyone,

    Those end of match disconnections could be because you reached the security limit.

    Similar to previous years, it happens when you quit or play too many games in a short period of time. The only solution is to wait 24h and be careful with that in the future.

    Here is an X post to give you more information about those limits.

    Thank you.

29 Replies

  • I play from a ps5 and since Sunday I have a huge problem. When I go to play squad battles I get disconnected from UT servers. The same is happening with rivals. Finally when I want to change my team sheet and put someone other in my start eleven I get disconnected from UT servers,too. So I can’t play ultimate team at all. Please fix this as soon as possible!!!!

  • I can’t change anything in my ultimate team squad do anyone know how to fix this?

  • Product: EA SPORTS FC 25
    Platform:Xbox Series S
    Please specify your platform model. Microsoft Xbox Series S
    What is your Gamertag/PSN ID/Switch ID? LoccSinclairMCR
    Which mode has this happened in? Ultimate Team™
    Which part of the mode? Rivals
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 25/09/24
    What time did you see the bug? (HH:MM AM/PM) 20.00
    What is your time zone? GMT (UTC)
    How often does the bug occur? Occasionally (10% - 49%)
    Steps: How can we find the bug ourselves? When you finish a game in ultimate team rivals and are at the post match
    What happens when the bug occurs? When I finish a game in ultimate team and I’ve won it before I can exit the post match it pops up lost connection to ea server’s signs me out of ultimate team and when I sign back in I get the DNF notification this has happened at least 3 time in the last hour
    What should be happening instead? It should take me to the FC coin screen where the summary of the FC Coins you have earn

    No additional information 

  • Whether I play the game till the end of leave mid way through, the game kicks me out of ultimate team and back to the menu. I have uninstalled and reinstalled, changed WiFi connections and tested NAT types and nothing has solved it. Does anyone else have this issue and know a fix? This is across all game modes within ultimate team. 

    xbox series S