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MRZK_KZRM's avatar
MRZK_KZRM
New Novice
10 days ago
Solved

Loss Glitch

I just finished my champions game and on my last game, I clearly won 6-5 in extra time and after the game it said cannot connect to ea servers and when I joined back in to ultimate team, the game said I got a dnf match and therefore didn't give me the win. I would like to get that win reinstated as it changes the amount of rewards I am getting.

Thank you

7 Replies

  • MRZK_KZRM's avatar
    MRZK_KZRM
    New Novice
    10 days ago

    It is not a connection issue from my side for sure because even though I got disconnected from that match, I didn't even get signed out of ea servers on ea fc25, it just kicked me to the main page and then made me get back into ultimate team with no issues whatsoever.

     

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    10 days ago

    You can still be logged in and online MRZK_KZRM​ when connection issues happen.

    It's all about bandwidth and if you don't have it then issues may arise.

    Darko

  • MRZK_KZRM's avatar
    MRZK_KZRM
    New Novice
    10 days ago

    But I didn't have any issues while playing the game, before or after the match. It is just at the perfect moment where it is calculating whether you won or lost the game. That is suspicious and not fair. If it was a bandwidth issue, I would have been experiencing it while in the match as well, which didn't happen. Also my opponent was pausing the game frequently in the first few minutes of the game. It is just very suspicious that this match is the only one that it happened in. It doesn't make sense.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Connection issues can happen at any time for any number of reasons MRZK_KZRM​ and it is almost never the case that someone is manipulating it.

    Darko

  • MRZK_KZRM's avatar
    MRZK_KZRM
    New Novice
    10 days ago

    But I very clearly won that game, will I get the extra rewards for it?

     

  • Well you guys should consider fixing your stupid servers rather than blaming everything on your players because I got the same exact bs this week. I won a champs game on penalties and lo and behold, I get kicked out of the game and dnf. Honestly if you can't make a proper game being a billion dollar company, I have one advice. Just don't make games.

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