Solved
Missing content
I opened a 375,000 coin pack and the coins were taken from my account but I didn’t revive the pack. It’s been 3 days and I haven’t received anything. I made a case but it was “resolved”. I don’t know what to do.
Hey marcelinoayala_8 Have you checked for any new, unassigned items on your account? Sometimes it helps when you use the web app instead. Perhaps the pack content was granted without the pack opening animation. You can follow this article on our website if you need more help. If your case was resolved without any response, please create a new one and reach out to the team.
