Missing tradeable players from my team
Missing player. Think my account was hacked, all my tradeable players are missing from my first team. anyway i can get these back? i spent hundreds of pounds on this team. I contacted EA via live ...
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EA_cuervo
Community Manager
Community ManagerHi @clarkin18,
To get assistance with missing content and hacked accounts, you will need to contact live support. When you managed to contact the EA Help Support team via chat, did they mention they sent your case for further investigation?
Hi,
Yes I finally got support again from live chat. But the help wasn't giving me the option for live chat, just telling me to read an article. Eventually after a few hours of trying the live chat option appeared again.
The advisor said a team will look into this issue. Unfortunately he said it will take 10 days because of the amount of accounts that are currently being hacked on fc 25.
This is really disappointing, I spent hours and spent hundreds of pounds building my ultimate team to be told after that it will take 10 days to investigate all my missing players and coins. This is not only disappointing but also very upsetting and expected more from EA.
Regards,
Chris
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