Missing tradeable players from my team
Missing player. Think my account was hacked, all my tradeable players are missing from my first team. anyway i can get these back? i spent hundreds of pounds on this team. I contacted EA via live ...
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EA_cuervo
Community Manager
Community ManagerHi @clarkin18,
To get assistance with missing content and hacked accounts, you will need to contact live support. When you managed to contact the EA Help Support team via chat, did they mention they sent your case for further investigation?
Hi,
It's now been 9 days since my account was hacked and players and coins removed. I opened this case 9 days ago and I have still no feedback regarding the investigation 😞.
How much longer is return of missing items going to take?
The length of time without receiving any feedback is very concerning.
Regards
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