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mo_aati07's avatar
mo_aati07
Rising Newcomer
7 months ago

Not receiving FC 25 points

I bought FC points and I didn’t receive them . Please Help me out. 
mo_aati07's avatar
mo_aati07
Rising Newcomer
7 months ago

Hi there! 

No, I bought them through Playstation store. I am positive I got Fc 25 points. And I got a confirmation email for my purchase. I got them 3 days ago and the points haven’t appeared yet. 

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
7 months ago

In that case, please contact EA Support, so they can check what might've gone wrong here. We unfortunately don't have access to account and purchase information here in the forum.

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