Forum Discussion
Hi there, @wilfitz
Thanks for reaching out. I'll try to help with this. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.
- wilfitz1 year agoNew Novice
The Packet Loss issues only started around 3-4 weeks ago. And despite looking at the match history, it doesn’t seem right, laggy most of the time, especially weekend league.
- wilfitz1 year agoNew Novice
I can send you more match history photos if needed.
- EA_Aljo1 year ago
Community Manager
I don't think those are going to be necessary. Your connection looks really rough. Have you performed any troubleshooting steps yet? If not, start with power cycling your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- LuccaBruno951 year agoNew Traveler
What do I have to do for you guys to answer my posts? I'm having a lot of connection issues