Packet problem, please help

Question

Hey guys, does anyone have a solution? Every time I open a pack, the same player appears and doesn't change. How do I solve this problem?

ea_darko · Answer

Do you have a video showing you opening packs and getting the same items in each one ROO7o​?
Darko

roo7o · Answer

No, I don't have one. I didn't take the picture. I didn't have enough time, but would you like me to take the picture?

ea_darko · Answer

If you can get us a video showing that every pack has the same items that we can share with the team that would be great ROO7o​.
Darko