Forum Discussion

ovidiosdlg's avatar
ovidiosdlg
Seasoned Newcomer
3 days ago
Solved

Premium Pass Bought On App But not working

Hi just spent the 500,000 coins on the App for the premium pass it showed some errors and eventually the purchase went trough. But when entering again on the app it shows a lock in the objectives sec...
feedback
  • EA_Pulsar's avatar
    EA_Pulsar
    3 days ago

    Hey ovidiosdlg​ Please restart your console and log back into your account to ensure it synchronizes properly. Purchases may sometimes be delayed, and a quick sync can usually resolve the issue. Let us know in case of any further issues. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 days ago

Hey ovidiosdlg​ Please restart your console and log back into your account to ensure it synchronizes properly. Purchases may sometimes be delayed, and a quick sync can usually resolve the issue. Let us know in case of any further issues. 

  • ovidiosdlg's avatar
    ovidiosdlg
    Seasoned Newcomer
    3 days ago

    Thanks a lot. Just restarted the console and the pass was activated. Still getting the lock sign on the app but not a problem ill unlock in the console.

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