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ovidiosdlg's avatar
ovidiosdlg
Seasoned Newcomer
6 months ago
Solved

Premium Pass Bought On App But not working

Hi just spent the 500,000 coins on the App for the premium pass it showed some errors and eventually the purchase went trough. But when entering again on the app it shows a lock in the objectives sec...
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  • EA_Pulsar's avatar
    EA_Pulsar
    6 months ago

    Hey ovidiosdlg​ Please restart your console and log back into your account to ensure it synchronizes properly. Purchases may sometimes be delayed, and a quick sync can usually resolve the issue. Let us know in case of any further issues. 

ovidiosdlg's avatar
ovidiosdlg
Seasoned Newcomer
6 months ago

Thanks a lot. Just restarted the console and the pass was activated. Still getting the lock sign on the app but not a problem ill unlock in the console.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
5 months ago

Thanks for letting us know. I appreciate the update. Let us know in case of any further issues on the web app. 

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