Forum Discussion

Re: All new objectives showing as completed when not completed

Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? B1G M4TTO
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/28/2024
What time did you see the bug? (HH:MM AM/PM) 20.00
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play any game mode and you will see that SP rewards for Daily and Weekly play are not working.
What happens when the bug occurs? Objectives are frozen, showing as complete but cannot claim SP.
What should be happening instead? Should receive SP for Daily and Weekly play objectives.

I have not received any SP from Daily or Weekly play objectives since Season 3 started. 

The objectives are showing as complete on both the game and mobile app, but I cannot claim the SP.

This is extremely frustrating, especially during the busy Black Friday period as season rewards help towards packing players!

Please fix as soon as possible EA. I have played every day so expect my SP o be updated and reflect the hours I have put in to the game please.

3 Replies

  • I've got the exact same problem and it's awful and we won't get compensated at all and I could rlly use the cup. 

  • Same!! I have had to really graft the previous 2 seasons and have a feeling I’ll miss out on the final rewards at this rate!

    Too busy selling fifa points and not spending enough time looking at the issues for people who don’t/wont spend actual money!

  • m_waite5's avatar
    m_waite5
    1 year ago

    ** UPDATE **

    Shameless from EA!!

    They have fixed the SP on my account (not sure if working for everyone yet)...

    However

    They have reset all objectives to zero with only 1 day left to complete and not given out all SP previously earned for hours of gameplay!!

    We want compensation EA! You're stopping us from achieving season rewards when so many players have their eyes on Konate at the end.

    I'm owed thousands of SP and currently stuck on level 1. Not good enough!