Re: FC 25 Companion/Web app transfer market won't unlock

@EA_MakoFirst of all, thanks for the reply. I do not take it for granted.

With regards to the issue, I have no bans. I don’t even play anything online except EA FC. So while I understand that a general diagnostic check returned results that showed the system working properly, there are clearly more than a few examples of paying customers that are precluded from enjoying this important UT feature. This thread is proof.

For these few unfortunate souls, who spend their time and efforts seeking help, EA should create a support mechanism that checks their status specifically. Because, again, this is clearly a problem suffered by many.

Can we set something up like that?

Hi @kpup275,

There are absolutely people in this thread that have not been granted access, yes.

That does not mean the system is not working properly, however. That simply means, unfortunately, that not enough games have been completed on the account to provide the system enough info to grant access.

As long as your account is in good standing, you'll simply need to keep playing. There is not a set number of required games, so simply not having access yet doesn't mean the system is broken.

So your telling me, there is a system in place that you developed but you don't know what the conditions are for the system? Your telling me it could work in 4 games or it could work in 4000 games? 

I spend money every year to buy the ultimate edition and to buy FIFA points yet I get features took away from me on a clean account that has never been banned. All I want to do is be able to buy and sell players without being at home sat at my console. 

Is that really such a big ask? 

Surely there should be a way for someone to be able to check these conditions for there individual account? I've never been banned, I even checked with an EA Help agent to make sure I wasn't missing something, I've never been banned and am not banned, I've played 6+ games per day for god knows how long. It's nothing to do with my account status, it's a bug with a bot that no one seems to want to fix. I just get the feeling from the numerous threads not only just about EA FC 25 but from previous versions too that we are just getting told to get on with it and accept that we aren't allowed the web app or the companion app. 

i found it in Ultimate Team Foundation 

Just seems like bias to me. Favouring 1 part of there customer base to another. 

I paid for the game, I've even spent money on FIFA points yet I still feel as though as a customer I'm not valued, basic access being took away from me for no fault of my own. 

Stupid to be honest. Makes me wonder why I keep on playing the game when clearly they don't care. Not 1 person has been able to help me access something as simple as the transfer market on my companion app. What's even the point

play missions in UT foundation and login to web app at least one time, then transfer market will open, for me it took 10 days

have luck!

I completed it but TM still not open for me.