EA_QueenBee
Community Manager
Community ManagerRe: I got banned for no reason on FC25
Hey @hope50034,
You can always try reaching out to our terms of service team again. They're the only team that can look into bans and potentially lift them.
Forum Discussion
7 Replies
Tell me what I have to do to get my FC25 account back
- EA_QueenBee@hope50034,
If your account's banned, you need to reach out to our live support team. We can't help with bans here on the forums. I don't know what to do anymore man for real.
- @EA_QueenBee I reached all the things, man I waited for so long for support to say that I cheated, I didn't do anything wrong like for real man can you unban me, please? because of the server close and I got banned. T_T
- @EA_QueenBee You know what they say??? Hello,
We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.
Please do not expect further responses on this matter.
Please don’t reply to this email, as we don’t monitor this inbox. If you need more help, visit our website:
https://help.ea.com/help-home/
Think your account was locked, banned, or suspended by mistake? Follow these steps to get information on your account ban:
https://help.ea.com/help/account/information-about-locked-or-banned-or-suspended-accounts/
Thank you,
EA Terms of Service - EA_QueenBeeHey @hope50034,
Unfortunately if the terms of service team has decided that the ban is justified and that they won't lift it, there's nothing more I can recommend and the ban will stay in place. same me wtf ea banned date dec 3 ☹️ noob fc 25
or anti cheat or software etc
me never cheat and funny ea account banned reason elsewhere fast crazy
Electronic Arts NOOB JOB MORE MONEY IDIOT TRUE
@hope50034What if the decision is faulty. Don’t they have a mechanism in which they could if an account has been compromised? I clearly stated that I was hacked and showed proof of how my account’s security settings and my email has been changed, yet they still believe that I was the one breaking the rules. That’s lazy and unprofessional. I highly doubt that these are competent people who actually do thorough investigations
Yh. I hope they work on systems like that. Because all I did was horde my tradeable pack pulls all year, and I sold during TOTY. I do not see anything wrong with that. I presume their system flagged my account because everyone was losing coins as the market was down, and I was making more coins. But I still think it's unfair. I am fortunate they kept me on console, at least.
But now, I don't really know if I should be playing or not, as they broke one of my friends mentally during the TOTY promo. He grinded for hours, and he got cooked. Meanwhile, people sat on this same game with insane dupe storages. I don't mind if these things happen, but I believe the lucky ones keep getting lucky. There is no balance system where those who didn't get anything will get something in the future, but no. It'll still be a cook session. My friend was putting in like 1500 hours plus in FUT yearly. Now, he's gone.
Well it's BS. I just got banned right after buying the game. I've never played it before and actually wanted to try it, but am instead met with an instant ban message on my screen. Such a clown company. 2nd time now I'm banned falsely. And what can you do as an user? Nothing..
I too just got my account a=banned for absolutely no reason after buying the game
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