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meirelxs's avatar
meirelxs
10 months ago
Solved

Re-login to the FC 25 Companion App or Web App to start managing your Club

Since the web app release I've been facing issue to log into my club, even playing the last season I'm stick with: "It looks like your EA Account doesn’t have a Football Ultimate Team 25 Club. Bef...
  • EA_Aljo's avatar
    EA_Aljo
    10 months ago

    @meirelxs 

    Were you playing on a different account by chance? If you're absolutely sure you played on this account, before August 1st, you're welcome to open a case with an advisor to see if they can verify this. Cases can be opened here.

meirelxs's avatar
meirelxs
10 months ago
Hey @EA_Aljo thanks for answering

I'm using the current account for example, I can log into the 24 mobile app with my ea account, so it should work on the 25 too, shouldn't it?
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

@meirelxs 

Did you log into your team on FC 24 before August 1st? That is also one of the requirements. All those details can be found here.

  • meirelxs's avatar
    meirelxs
    10 months ago
    @EA_Aljo I'm following these rules proposed on "How to get early access to the Web and Companion Apps" section, I've been playing FUT 24 since July at least
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      10 months ago

      @meirelxs 

      Were you playing on a different account by chance? If you're absolutely sure you played on this account, before August 1st, you're welcome to open a case with an advisor to see if they can verify this. Cases can be opened here.

      • meirelxs's avatar
        meirelxs
        10 months ago
        @EA_Aljo Thank you, I've just open a case on there

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