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Govno777111's avatar
Govno777111
29 days ago
Solved

[Resolved] FC Points from Steam not received

Yesterday I topped up my account with 1050 points via steam, 24 hours have passed but the points have not been added to my account. I am already tired of these endless problems with the game, now the...
  • EA_Vendcera's avatar
    EA_Vendcera
    20 days ago

    Hi folks,

    the issue with the missing FC Points purchased on Steam should now have been resolved, and your FC Points added ingame. 

    In case you still haven't received your FC Points, please reach out to our support team, who can look into your individual case and account. Here you will find more instructions on how to contact EA Help.

EA_Hux's avatar
EA_Hux
Icon for Community Manager rankCommunity Manager
28 days ago

Hello,

Thank you all for bringing this issue to our attention. There seem to be an issue that prevent players from receiving FC points when purchased from Steam. We've passed it on to the team for investigation.

We will keep you updated once we get more information.

salad_fingers02's avatar
salad_fingers02
Rising Newcomer
27 days ago

I bought fc points 2 days ago and still haven't received them. If i dont get them by the end of the current promo surely there will be some sort of compensation for me and other people having the same issue.

  • ShelbyPoison's avatar
    ShelbyPoison
    New Rookie
    27 days ago

    Espero então que haja uma excelente compensação, uma vez que nós estamos cansados de ser prejudicados pela EA Sports e não receber nenhum pedido de  desculpas ou compensação pelos danos causados.

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