Forum Discussion

Hyra891's avatar
Hyra891
Seasoned Newcomer
3 months ago

Season pass problem

I have gone past tier 17 on the season pass but I can’t claim the premium or regular rewards as it says -250 sp required. Please fix this glitch ea and give me my rewards

8 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey Hyra891​ Please restart your game and log back in. This should help synchronize your account. In case of any further issues, check your progress on the web app and let us know if it's the same. 

  • Did you manage to resolve the issue? Mines still bugged for about a week now

  • tyga_rah's avatar
    tyga_rah
    Rising Newcomer
    3 months ago

    hello, 

    I did not receive my rewards for level 32. it was the 87+ player pick and also another pack as I bought the premium pass. I restarted the game and also the console. On both the console and webabb it mentions that i have claimed the rewards but I never received them. can this be resolved please 

    PSN: tygah_rah 

    Platform : PS5

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Since these rewards cannot disappear, it's possible they've been granted in the background. Please reach out to our support team, who can review your account history and confirm the rewards you've received.

  • AaronMani's avatar
    AaronMani
    Rising Rookie
    3 months ago

    Any update on mine? Season pass reset case. Ea live chat useless marked it as resolved even though it hasn’t. Getting extremely frustrated now. Lack of consideration from anyone at ea

  • kevlaaaa2272's avatar
    kevlaaaa2272
    Newcomer
    3 months ago

    Hi I've has the same issue restarted the game several times and nothing and logged into  the app as well and it's the same 

About EA SPORTS FC™ 25 Ultimate Team

Discuss all things FC 25 Ultimate Team™ with the community in this forum.8,200 PostsLatest Activity: 5 minutes ago