Forum Discussion

XIY4T3SXI's avatar
XIY4T3SXI
2 years ago

[Steam] Unable to Purchase Points In Game

I have the funds required in my steam account but it wont let me purchase points in game. I Press on the store and choose the amount i want, the steam tab opens and I can authorise the payment but as...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@XIY4T3SXI Does the same error happen when you purchase the points other ways or does it happen just through the in game store?

Manuyss's avatar
Manuyss
2 years ago

No just through the store, I tried to buy like 50€ from EA App and It worked, if I try in game it doesn’t go through. Please help us, we have our money “stuck” on the steam wallet.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, Folks

    As it has been some days since this popped up for everyone, if you are still having an issue making those purchases, please hit that XP button on this thread. 

    This will make this thread shine without a hundred replies here! 

    This will get the attention of the CMs so we can take a look into it.

    Update: The team is currently tracking this. We have sent over the additional reports for them to review!

    Thanks!

Recent Discussions