Subject: Market Access Not Available on My Companion App – Requesting Support

Question

Dear EA SPORTS FC Support Team,&nbsp;I’m a dedicated EA FC 25 player and have been actively using the Companion App to manage my Ultimate Team squad and complete SBCs. However, I still do not have access to the Transfer Market on the app.&nbsp;I’ve been playing Ultimate Team regularly, have not violated any rules or policies, and have participated in many matches and in-game activities. Despite this, the Market feature remains locked for me on the Companion App.&nbsp;I kindly ask you to review my account and help unlock access to the Market so I can fully enjoy all the features of the app, just like other players.&nbsp;Thank you very much for your support. I look forward to your response.&nbsp;Sincerely,[debut4292]

sanket_360 · Answer

Debut4292​ A few points you can verify-1. Have you completed foundation objectives and SBCs?2. Have you played more than 3 games per day for 4-5 continuous days?3. Have you enabled playtime usage?Please use below links for references-https://help.ea.com/en/help/ea-sports-fc/transfer-market-web-and-companion-apps/https://help.ea.com/en/help/ea-sports-fc/fc-playtime-controls/

ea_aljo · Answer

Hi there. We're not able to unlock the market for you. You'll just need to keep playing. All the details we have for unlocking the market on the app can be found here.

debut4292 · Answer

Thank you for your response, but my account has been active for nearly 6 months and I still haven’t been granted access to the Market. I don’t know how much longer I’ll have to wait to be able to use the Market on the app.

debut4292 · Answer

My account has been active for nearly 6 months, I’ve played around 1,000 games, and I have Playtime and Share Play enabled.

ea_aljo · Answer

There are more requirements than just playing. Your account needs to be in good standing. Also, the amount of accounts on the same device that access Ultimate Team are also taken into consideration.

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Subject: Market Access Not Available on My Companion App – Requesting Support

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