I understand that you are looking for more information on account sanctions, but unfortunately, we cannot provide much detail on this public forum. We have a specialized team that handles such disputes, and they will be the ones to contact you regarding your specific case.
Here are the steps you need to follow to reach them using the webform: Get information about your EA Account lock, ban, or suspension
Please note that if your claim has been denied by the Terms of Service team, we are unable to lift the ban on your account and change the decision.