Transfer points from fc 24 to fc 25
i have 12000 on fc 24 and i want to transfer that on fc 25 ! But they never ask me to do it. Can someone help me ?
Forum Discussion
EA_Shepard
Community Manager
Community ManagerWhen helping with certain issues like account changes, purchases, and content transfers, we must verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.
You can contact our live support on our Help Site. To request a chat or open a case through email:
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
Please note: these are not situations to which Community Managers can assist over the forums as we are not Live Support and cannot validate account ownership.
Thanks for your answer but can you give me the link directly because i didn’t find anything by following your steps… sorry
i know its a lot of work but i got the popup after reinstalling the game and deleting every saved profile in the game so it basically i guess thinks that you are a first time player
- EA_Shepard
Sorry for bothered you but i did what you told me but there is no response i explain the problem but they just create me a ticket without solution. And it’s write : « resolved » ??? Can you help me ?
Did you get the email address, i tried what they said above and i still can't find a contact email. Can you provide it here for me pls?
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