Forum Discussion

sadie_shephe's avatar
1 year ago
Solved

Transferring points to eafc 25

Ive got fifa points on eafc24 but it’s not giving me the option again to transfer them over to eafc 25

  • EA_Blueberry's avatar
    EA_Blueberry
    1 year ago

    Hey, FC fans. 

    Relaying the message from one of our EA Community Managers below from this thread.

    Hey everyone, 

    Here is some clarification about the FC Points transfer from EA SPORTS FC™ 24 to EA SPORTS FC™ 25 that we want to share:

    • The only way to transfer your FC Points from EAS FC 24 is by logging on to EAS FC 25 on your console or PC. You can’t carry over your points using the Ultimate Team™ Web or Companion Apps.
    • The first time you log in to any of the modes in EA SPORTS FC™ 25, a pop-up message will appear to give you the option to transfer your points.
    • Whether you choose to transfer the FC Points or not, that decision is not reversible.
      • If you aren't sure yet, you can select "Remind me Later," and this message will pop up again the next time.
    • If you transfer the FC Points and then charge new FC Points in FC 24, you won't be able to transfer them again to FC 25.
    • You can only transfer FC Points from EAS FC 24 to EAS FC 25 on the same console family.

    If you still have points in FC 24 and Customer Service confirms they can't help you with the FC Points transfer, unfortunately, there's nothing else we can do to help you from here.

    For further details, you can visit our Article on Help.ea.com:  How to transfer your FC Points.

    Thank you

75 Replies

  • i accidently bought ea fc 24 points i dont even own ea fc 24 can i somehow transfer them over it was a lot of money for me

  • jad_sayegh's avatar
    jad_sayegh
    1 year ago

    How can i open the case? You keep redirecting us to different topics without the ability to chat, or even send an email to support. Every time a chose a topic i get redirected to an article without the ability to post anything. 

  • NCFCAd's avatar
    NCFCAd
    1 year ago
    @jad_sayegh I’m in the same boat, I played before Dec 31st but my points never transferred and I can’t contact anyone
  • FAO Community Manager, EA Help suggested I post this on here so you can possibly feed back, but they lost access to the tools used to transfer points from FC24 to FC25 8 days ago and clearly there’s some frustrated customers who got the game for Christmas who cannot access their points despite playing before 31st Dec. Tools can be reinstated, but there needs to be the will to provide the Customer Support required. Bit disappointed that nobody seems to be able to escalate the issue. Happy to chat.
  • Apparently i wasn't aware that points purchased with money directly from the app had an expiry date for transferring. Another trick by EA to force loyal customers to buy points. 
    You really believe that they lost the ability? They disabled it on purpose. Greedy company.