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89001555's avatar
89001555
Newcomer
15 hours ago
Solved

Ultimate Team Rivals isn't working.

Hello, yesterday I wanted to play Ultimate Team, and since I only play Rivals, I decided to enter a match. But in the match's intro scene, the game froze, then unfroze, and when the match was supposed to start, it said I lost connection to my opponent. It keeps doing this every time I start a match in Rivals.

  • Hi there. Try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

    Let me know if this helps or not. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hi there. Try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

    Let me know if this helps or not. Thanks!

  • 89001555's avatar
    89001555
    Newcomer
    7 hours ago

    Thanks, it worked, but is there a problem if I got a warning because my game bugged?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    You're welcome! What was the warning that you got?

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