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To Log Into FC 25 Ultimate Team","id":"message:11420161","revisionNum":1,"repliesCount":574,"author":{"__ref":"User:user:2574959"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:fc-25-ultimate-team-en"},"conversation":{"__ref":"Conversation:conversation:11420161"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11420161"},"body@stripHtml({\"truncateLength\":200})":" Every time i try to go into ultimate team im getting game or app problem that results in the game crashing. This is ridiculous. So much for ultimate version... ","body@stringLength":"166","rawBody":"

Every time i try to go into ultimate team im getting game or app problem that results in the game crashing. This is ridiculous. So much for ultimate version...

","kudosSumWeight":26,"postTime":"2024-09-20T01:54:04.354-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11420161_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":10050},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Every time i try to go into ultimate team im getting game or app problem that results in the game crashing. This is ridiculous. So much for ultimate version...

"},"Conversation:conversation:11420161":{"__typename":"Conversation","id":"conversation:11420161","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11420161"},"lastPostingActivityTime":"2025-02-01T11:14:54.776-08:00","lastPostTime":"2025-02-01T11:14:54.776-08:00","unreadReplyCount":574,"isSubscribed":false},"ModerationData:moderation_data:11420161":{"__typename":"ModerationData","id":"moderation_data:11420161","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:11420161_1":{"__typename":"Revision","id":"revision:11420161_1","lastEditTime":"2024-09-20T01:54:04.354-07:00"},"ForumReplyMessage:message:11420181":{"__typename":"ForumReplyMessage","id":"message:11420181","conversation":{"__ref":"Conversation:conversation:11420161"},"author":{"__ref":"User:user:3115352"},"revisionNum":1,"uid":11420181,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-ultimate-team-en"},"subject":"Re: Unable To Log Into FC 25 Ultimate Team","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11420181"},"parent":{"__ref":"ForumTopicMessage:message:11420161"},"body":"

I’m getting the same problem, I can’t access to ultimate team and it sends me to the menu again. How I can access directly with EA? By email?

","body@stringLength":"148","rawBody":"

I’m getting the same problem, I can’t access to ultimate team and it sends me to the menu again. How I can access directly with EA? By email?

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Solution:

- As said below you need to delete your squad on the FUT COMPANION APP.

- If you can not access the app, create a new user on your PC/PS/XBOX and log into FC25 with that user. That should fix the app issue.

Let me know if you guys are still having issues.

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Solution:

- As said below you need to delete your squad on the FUT COMPANION APP.

- If you can not access the app, create a new user on your PC/PS/XBOX and log into FC25 with that user. That should fix the app issue.

Let me know if you guys are still having issues.

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Unable To Log Into FC 25 Ultimate Team","moderationData":{"__ref":"ModerationData:moderation_data:11420255"},"body":"

Hello, I have been having problems with the EA FC 25 game since last night. I enter the match and when the match ends it says the EA servers are unable to process your request and removes me from the Ultimate Team. I cannot use any UT game mode in the game right now. In all of them, when the match ends it gives this error and removes me from the Ultimate Team. I expect your support as soon as possible, thank you.

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I have the same problem, my things wont be saved, when I update my team i wont either be saved. Please tell if you can help, i cant play the game

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I have the same problem, my things wont be saved, when I update my team i wont either be saved. Please tell if you can help, i cant play the game

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I left the game too many times in the friendly match, I did it for the silver and bronze mission, I think it was because of that but I still can't figure it out.

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I left the game too many times in the friendly match, I did it for the silver and bronze mission, I think it was because of that but I still can't figure it out.

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3 pt

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3 pt

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This happens to me loads sick of it

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This happens to me loads sick of it

hello I also have a problem related to connectivity. since 9 in the morning and until now (almost 2 p.m.) after every match of rivals, squad battles or friendly, I receive the same message: \"The EA Servers are unable tp process your request at the current moment. Please try again later\". after receiving the message, I am removed to the main menu, but without having to reconnect. The platform is PS5, although the problem (from what I understand) is also found on Xbox ... but less so. My question is: how do we solve it? Last year it went ok up to a point. This year you started \"good\". In the hope that someone will read the message ... and maybe come up with a solution, I wish you all the best.

Product: EA SPORTS FC 25
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? Onebombtom09
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 28/09/24
What time did you see the bug? (HH:MM AM/PM) 7:40 pm
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Not a clue
What happens when the bug occurs? game crashes then i get kicked to the main menu and kicked off ea servers
What should be happening instead? Should not crash and let me finish games

‌

it’s a joke i want compensating as i have missed 2 entries of qualifying in fut champions due to this and it’s a disgrace also happens in rivals a lot too getting sick of it now

[Title edit for searchability - EA_Barry]

‌

it’s a joke i want compensating as i have missed 2 entries of qualifying in fut champions due to this and it’s a disgrace also happens in rivals a lot too getting sick of it now

[Title edit for searchability - EA_Barry]

Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox One
What is your Gamertag/PSN ID/Switch ID? P Clifford3
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 27/09/24
What time did you see the bug? (HH:MM AM/PM) 18:00
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Whenever I tried to play a Division rivals games it says that the EA servers are not working however, whenever I play other game modes that require servers these work such as Draft etc
What happens when the bug occurs? It logs me out of ultimate team straight away. I thought I might need to purchase an online subscription which I did and it still doesn’t work.
What should be happening instead? It should let me play a division rivals game l.

‌

If anyone can help me with this and send a link for the ea bug template.

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‌

If anyone can help me with this and send a link for the ea bug template.

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I joined fut draft online twice yesterday around midnight and now around afternoon both times the game kick me out and said that there is some connection problem which is not. I spend 600 points to join and tried to get a token which was denied and open a case to talk to a real person from ea but i couldnt. So what should i do are the 600 points just going to waste?

This happpened to me aswell. Have anyone gotten compensation?

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This happpened to me aswell. Have anyone gotten compensation?

I've had a whole host of random issues when it comes to Ultimate Team. Mainly Rivals and Champs Qualifiers. A few different things happen, all with a similar result in the end.

- Game freezes during the intro cinematic, continues playing and then disconnects.
- Black screen after a match has been found which results in having to restart the application and counts as a loss.
- Game starts but freezes after about one in game minute and the disconnects.

This has been happening since launch and as you can imagine it is extremely frustrating. I'm afraid to actually do my Champs qualifiers as there's a 50% chance of the game just giving me a loss for no reason.

This isn't an issue regarding internet connection or PC specs as both of those things are on the high end for me.

If anyone has some sort of fix I'd be extremely appreciative. It would also be wonderful if someone from EA could actually comment on the issue since I know I am not alone in this yet the updates released so far have done nothing to address the problem.

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I've got the same problem, except my internet and pc arent high-end ( internet is fine, but my pc has a processor that is slightly under the recommended one), but other games work fine, except fc 25. The same thing happened in fc24, but I dont recall it being THIS bad. Hopefully the problem is because of the servers or the game is not being optimized enough and hopefully there will be a fix soon, most preferably before fut champs

Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? Carros07
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 20/9/2024
What time did you see the bug? (HH:MM AM/PM) 9:00 pm
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? No idea
What happens when the bug occurs? The vame freezes for about 2 seconds and then the game just closes and I get sent to the xbox home screen. This is on next gen, old gen works fine.
What should be happening instead? Not crash and leg me finish my game

‌

I need help, this has been the case for almost 2 weeks and I still cannot play next gen. I just want to know if someone have the same issue or if someone has a soultion.

‌

I need help, this has been the case for almost 2 weeks and I still cannot play next gen. I just want to know if someone have the same issue or if someone has a soultion.

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