I bought 1050 fifa points for the premium pass and my points arent showing up, i restarted my playstation and i still didn’t get the fifa points i also made sure that the transaction went through and it did. I also deleted FC25 and redownloaded it but still nothing showed up
i clicked on the link but it doesn’t show where i can talk to an advisor
Community ManagerYou need to choose the option for missing content.
Also, make sure you didn't purchase the points for a different FC game. It's not uncommon for someone to accidentally purchase them for FC 24 instead of FC 25.
i checked my transaction history on the playstation and it says i bought it for FC25
Community ManagerGo ahead and open a case with an advisor. Use missing content as the topic. That should let you get a case in the queue.
