Wrongful transfer market ban
I woke up this morning to discover that my FC25 account has been banned from accessing the transfer market due to supposed "coin distribution". I am honest when I say that I have not bought or sold c...
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You need to contact the terms of service team. It’s by email which takes around 10 days give or take depending on how busy they are.
Hi there,
Thanks for the quick reply.
I have opened an appeals case, however I am unable to "Resume Case" to add additional information to further validate my innocence. I keep getting the message, "Help solutions currently unavailable" as seen within the screenshot I provided. I find this exceptionally strange as I am able to contact EA Help chat via my PS5 account but not through this account. This seems highly abnormal and is contradictory to the concept of "customer service".
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