Season pass lvl 40 reward claim

Hello EA Support,

I am contacting you regarding an issue with the Season Pass rewards in EA Sports FC 26.

After reaching Season Pass level 40, I attempted to claim my reward. Unfortunately, due to the current UI/UX design, all rewards were claimed at once and the final Level 40 choice was automatically selected without a clear confirmation screen. As a result, I received a reward that I did not intend to choose.

This was not a deliberate selection on my part, but a result of the unclear claim interface. I only noticed the issue after the rewards had already been added to my club.

I would like to kindly ask if it is possible to:

- Reset the Level 40 Season Pass reward choice, or

- Replace the incorrectly claimed reward with the option I originally intended to select.

I can provide screenshots, account details, platform information, or any other data you may need to investigate this issue.

Thank you very much for your time and support.

Kind regards,

Jarno

Platform: PC-Steam

Game mode: Ultimate Team

Account/EA ID: xljohnboy