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Azza090901's avatar
Azza090901
Seasoned Newcomer
1 day ago

Missing 1.7-2million coins

Lost between 1.7 and 2 millions coins due to buying future stars icon drogba. Sold between 8-15 and have 5 on trade pile that say untradable and haven’t received the coins. Any suggestions to help with getting my coins back ? 

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    In that case Azza090901​ the best thing to do is to chat with our live support team who can review your account with you.

    You can contact them here 

    Darko

  • Azza090901's avatar
    Azza090901
    Seasoned Newcomer
    12 hours ago

    heyEA_Darko​  I definitely have not quick sold as I’ve check the quick sell recovery for the past week and he isnt anywhere to be seen. I also double checked what I was listing them for and made sure mid was the correct amount when listing

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hey Azza090901​ are you sure it's not the case that you may have quick sold or listed an item for less than you wanted to?

    It's something that can happen, especially during times of heavy market use. 

    Have you checked your unassigned pile or just assuming all is good with it?

    Darko

  • Azza090901's avatar
    Azza090901
    Seasoned Newcomer
    1 day ago

    EA_Darko​ ive had between 4.5 million coins and 4.8 million coins for the past month or so just waiting for tots too come out and just tried making a few extra coins in time for the prem tots coming out but ive double checked my club. transfer list and  quick sell recovery and there are no drogba cards of any kind.i am also able too open my saved packs which indicates there is nothing in my unassigned tab either.I had 3.6million coins after purchasing a few drogbas and I also had 2 drogba cards on the transfer list waiting to sell at this point at between 720k and 760k each. which would bring my coupon total up and around the 5million coin mark, I bought quite a few more roughly 8-13 in total over this 1 hour period as they were as low as 600k and I was selling them between 700k-760k per card. it wasn't until the last 3 I purchased that I realised that I was missing over 1.7million coins as the coin total never rose up from the amount I had after purchasing all the cards and and selling them. just a very frustrating situation as I was just trying to make some extra coins through trading cards. any help is much appreciated 

  • Azza090901's avatar
    Azza090901
    Seasoned Newcomer
    1 day ago

    HiEA_Darko​ listed the cards on the market, 3 of them have turned unreadable after they sold and did not receive the coins. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Azza090901​ not quite sure what the issue is.

    Did you quick sell the item in question by accident?

    Or did you list the item on the transfer market and not receive points from it.

    Darko