Lost between 1.7 and 2 millions coins due to buying future stars icon drogba. Sold between 8-15 and have 5 on trade pile that say untradable and haven’t received the coins. Any suggestions to help with getting my coins back ?
In that case Azza090901 the best thing to do is to chat with our live support team who can review your account with you.
You can contact them here
Darko
Community ManagerHey Azza090901 not quite sure what the issue is.
Did you quick sell the item in question by accident?
Or did you list the item on the transfer market and not receive points from it.
Darko
HiEA_Darko listed the cards on the market, 3 of them have turned unreadable after they sold and did not receive the coins.
EA_Darko ive had between 4.5 million coins and 4.8 million coins for the past month or so just waiting for tots too come out and just tried making a few extra coins in time for the prem tots coming out but ive double checked my club. transfer list and quick sell recovery and there are no drogba cards of any kind.i am also able too open my saved packs which indicates there is nothing in my unassigned tab either.I had 3.6million coins after purchasing a few drogbas and I also had 2 drogba cards on the transfer list waiting to sell at this point at between 720k and 760k each. which would bring my coupon total up and around the 5million coin mark, I bought quite a few more roughly 8-13 in total over this 1 hour period as they were as low as 600k and I was selling them between 700k-760k per card. it wasn't until the last 3 I purchased that I realised that I was missing over 1.7million coins as the coin total never rose up from the amount I had after purchasing all the cards and and selling them. just a very frustrating situation as I was just trying to make some extra coins through trading cards. any help is much appreciated
Community ManagerHey Azza090901 are you sure it's not the case that you may have quick sold or listed an item for less than you wanted to?
It's something that can happen, especially during times of heavy market use.
Have you checked your unassigned pile or just assuming all is good with it?
Darko
heyEA_Darko I definitely have not quick sold as I’ve check the quick sell recovery for the past week and he isnt anywhere to be seen. I also double checked what I was listing them for and made sure mid was the correct amount when listing
Community ManagerIn that case Azza090901 the best thing to do is to chat with our live support team who can review your account with you.
You can contact them here
Darko
EA_Darko perfect I will do that. thank you for all of your help!
Community ManagerHappy to be of help Azza090901
Darko
