Forum Discussion

MochaShocka's avatar
MochaShocka
Newcomer
7 hours ago

transfer ban

I have received a transfer ban for supposedly buying coins. I actually haven’t, have appealed 4/5 times all denied i’m not sure what to do any suggestions because it’s making the game unplayable especially with a new promo out tonight.

2 Replies

  • I do understand that you can’t help but my dispute has been going on for a week now and it is really dehumanising having to talk to bots on the help centre and I do feel very frustrated at my situation after spending thousands on fc points throughout the last few years and having 100s of hours on the game. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hey there. I'm very sorry to say, there's nothing else you can do besides submit another dispute. Unfortunately, we're not able to help with bans over the EA Forums. ToS needs to perform an investigation to see if there's any evidence the ban was given out in error.