Can somebody from EA please respond?!

The first 2 weeks my gameplay was responsive & absolutely fine. I’m on console. 

The last week to 10 days my gameplay has been incredibly heavy & delayed! Similar to FC25. My ping while searching for an opponent in rivals is 16ms. I have left the connection monitoring overlay on in game and it stayed around 14/15ms with no peaks!

Can somebody at EA please explain why my gameplay is unplayable at the moment even with a very good connection?? My players move like they are running through cement & everything has input delay. 

Please offer me assistance as this is my third post now with no help!